{"id":34257,"date":"2025-09-02T12:57:41","date_gmt":"2025-09-02T12:57:41","guid":{"rendered":"https:\/\/new.stomacare.pt\/?page_id=34257"},"modified":"2025-09-18T15:51:55","modified_gmt":"2025-09-18T15:51:55","slug":"politica-de-envios","status":"publish","type":"page","link":"https:\/\/stomacare.pt\/en\/politica-de-envios\/","title":{"rendered":"Pol\u00edtica de Envios"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|700|||||||&#8221; header_text_color=&#8221;#642672&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Pol\u00edtica de Envios<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_color=&#8221;#642672&#8243; header_font_size=&#8221;18px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>1. \u00c2mbito<\/h1>\n<p>A presente Pol\u00edtica de Envios aplica-se a todas as encomendas realizadas atrav\u00e9s do website stomacare.pt.<\/p>\n<h1>2. Prazo de Processamento<\/h1>\n<p>&#8211; As encomendas s\u00e3o processadas em at\u00e9 24\/48 horas \u00fateis ap\u00f3s confirma\u00e7\u00e3o de pagamento.<br \/>&#8211; Aos prazos de processamento acrescem os prazos de transporte.<\/p>\n<h1>3. Prazos de Entrega<\/h1>\n<p>&#8211; Portugal Continental: 1 a 3 dias \u00fateis.<br \/>&#8211; Ilhas (A\u00e7ores e Madeira: n\u00e3o fazemos entregas<br \/>&#8211; Em per\u00edodos de maior volume (ex.: Natal, Black Friday), os prazos podem ser superiores.<\/p>\n<h1>4. Custos de Envio<\/h1>\n<p>&#8211; Os custos de envio s\u00e3o calculados automaticamente no checkout e comunicados antes da conclus\u00e3o da compra.<br \/>&#8211; Poder\u00e3o existir campanhas de portes gr\u00e1tis acima de determinado valor de encomenda (quando aplic\u00e1vel).<\/p>\n<h1>5. Transportadoras<\/h1>\n<p>A Stomacare trabalha com transportadoras parceiras de confian\u00e7a, escolhidas de acordo com o destino e o tipo de produto.<\/p>\n<h1>6. Acompanhamento da Encomenda<\/h1>\n<p>Ap\u00f3s expedi\u00e7\u00e3o, o cliente receber\u00e1 um e-mail com o c\u00f3digo de rastreamento (tracking).<\/p>\n<h1>7. Falhas de Entrega<\/h1>\n<p>&#8211; Caso a entrega n\u00e3o seja poss\u00edvel por aus\u00eancia do destinat\u00e1rio, a transportadora poder\u00e1 agendar nova tentativa ou disponibilizar a encomenda em ponto de recolha.<br \/>&#8211; Custos adicionais de reentrega podem ser cobrados ao cliente.<\/p>\n<h1>8. Produtos Danificados no Transporte<\/h1>\n<p>&#8211; O cliente deve verificar a embalagem no momento da entrega.<br \/>&#8211; Em caso de dano vis\u00edvel, deve registar a ocorr\u00eancia com o estafeta e contactar a Stomacare no prazo m\u00e1ximo de 24 horas.<\/p>\n<h1>9. Contactos<\/h1>\n<p>Para quest\u00f5es sobre envios:<br \/>E-mail: servicoclientes@stomacare.pt<br \/>Tel: +351 229 443 376<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Envios1. \u00c2mbito A presente Pol\u00edtica de Envios aplica-se a todas as encomendas realizadas atrav\u00e9s do website stomacare.pt. 2. Prazo de Processamento &#8211; As encomendas s\u00e3o processadas em at\u00e9 24\/48 horas \u00fateis ap\u00f3s confirma\u00e7\u00e3o de pagamento.- Aos prazos de processamento acrescem os prazos de transporte. 3. 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